Frequently Asked Questions
Discover everything you need to know about our luxury Ayurveda essentials.
Are Spa Ceylon products 100% vegetarian?
Yes, all our products are 100% vegetarian, free from animal testing, and enriched with pure plant-based ingredients sourced from the island of Sri Lanka.
How long does international shipping take?
We ship worldwide via express courier. International orders typically arrive within 5 to 10 business days, depending on your location and customs processing.
What is your return policy?
We accept returns for unused and unopened products within 14 days of delivery. Due to hygiene standards, we cannot accept returns on items that have been opened or used.
Are your products suitable for sensitive skin?
Our formulations use natural Ayurvedic herbs and essential oils. However, we recommend checking the full ingredient list on the product page and performing a patch test before full application.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as secure digital payment gateways like PayPal.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.