Returns & Exchanges

At Spa Ceylon, we are committed to ensuring your complete satisfaction with our luxury Ayurveda products. If you are not entirely pleased with your purchase, we offer a seamless return and exchange process within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team via email or phone with your order number and details of the items you wish to return or exchange.

• 2.
  Prepare the Package

  Ensure the products are unopened, unused, and in their original luxury packaging to qualify for a full refund or replacement.

• 3.
  Return Shipping

  Securely pack the items and ship them back to our central distribution center using a tracked courier service for safety.

• 4.
  Quality Inspection & Refund

  Once our specialists verify the condition of the returned items, we will process your refund or dispatch your exchange within 7 business days.